Flying with a industrial airline as a non-disabled particular person is already a irritating expertise. Most American carriers have a nasty monitor document of getting baggage to its correct vacation spot with their passengers. I can’t think about entrusting any air provider to move the gadget wanted for my mobility safely. Earlier this yr, Frontier Airlines broken the wheelchair of an expert tennis participant on a flight headed to a event.
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On a March 7 journey from Phoenix, Arizona to Atlanta, Georgia, Frontier Airlines broken the specialised wheelchair of tennis participant Andrew Bogdanov. He instructed USA Today that his chair was broken earlier this yr on one other journey to England when a caster wheel and fork fell out. This time, although, the harm was worse. Bogdanov instructed the newspaper, “A different caster fork and wheel, this time not gone but snapped. My chair is even more damaged than just the part that’s been snapped off because it’s ruined the integrity of the frame.”
Bogdanov was compelled to play his Georgia Open qualifying match on a borrowed chair and gained. His girlfriend discovered an skilled welder to fix his chair so it could possibly be used for the remainder of the event.
Bogdanov was paralyzed from the waist down in a snowboarding accident in 2014. He is at present ranked thirty third on this planet in wheelchair quads singles tennis and hopes to make his U.S. Open debut later this yr.
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Frontier has cooperated with Bogdanov to interchange his chair. The airline said to USA Today:
“Our airport agents are responsible for contacting [Global Repair Group] immediately by phone when a passenger’s device has been reported delayed or damaged, which was done by the ATL team. When the technician was completing the repairs, the technician saw the axle was bent and, based on the damage to the chair, a full replacement was sourced and provided.”
Bogdanov expects to obtain the brand new chair within the subsequent few weeks. According to the U.S. Department of Transportation, airways mishandle 1.5 p.c of the mobility gadgets transported on their flights. It may look like a small quantity, however that correlates to over 11,000 incidents final yr.
Source: jalopnik.com