We all know air journey may be depressing, however two kids might have skilled a hell that adults won’t ever see. One Florida mom has accused American Airlines of leaving her two younger kids locked in a room in a single day with out meals or water, the New York Post studies.
Amber Vencill, the mom in query, has filed a swimsuit towards the airline wherein she says that this previous summer time, her two younger sons — 10- and 12-years outdated— have been touring from Missouri to New York as unaccompanied minors when a flight delay and cancellation led to a irritating state of affairs
The swimsuit says that Vencill’s companion— a person solely recognized by the identify of Ted — was contacted by the airline and instructed that the children could be “placed in a “nice room for unaccompanied minors where there were beds and their own bathroom.” He was additionally given a telephone quantity that was supposedly a direct line to the kids on this room. But nothing was what it appeared, Vencill alleges:
American Airlines emailed Vencill at 11:40 p.m. July 30, 2022, telling her that her sons have been scheduled to fly at 5 p.m. the following day — however “conflicting information” left her with no concept about what flight they’d be on.
A telephone quantity the provider gave her was no use and he or she spent hours unable to get in contact along with her boys till an worker at Charlotte’s Douglas International Airport linked her to one of many youngsters, the swimsuit states.
The youngster knowledgeable his mother “that they had not had anything to eat or drink since the night before, not even a pretzel or snacks that are usually given out by the airline,” in accordance with the submitting.
“The room was freezing, and the children spent the night on a sofa with the lights on. Apparently, the children had been placed in a lost children’s room,” it continues.
According to the swimsuit, an worker who didn’t even work for American lastly gave the boys food and drinks earlier than they obtained on their flight.
Vencill is suing the airline for an unspecified quantity in damages. She’s alleging that American was “reckless, careless, and negligent” and broke its insurance policies and procedures when it “misplaced” the kids. Vencill can also be claiming the airline didn’t provide to analyze why the boys have been positioned within the room or how anything transpired. When she contacted customer support, she says she was simply provided an apology and a refund of her $150 charge for the unaccompanied minor service.
David Jaroslawicz, Vencill’s lawyer, mentioned the children have been fortunate. “Despite what happened, they’re very lucky the children didn’t end up in Mexico or Latin America or wherever. Nobody knew where they were.”
Source: jalopnik.com