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Crash Course:
- RoadRunner Auto Transport earned 4.1 out of 5.0 stars in our automotive delivery examine.
- While it’s recognized for low costs, RoadRunner typically will get poor buyer opinions.
- Alternative suppliers embrace Montway Auto Transport and Sherpa Auto Transport.
Our evaluate workforce discovered that RoadRunner Auto Transport affords a wide array of automotive delivery choices at cheap charges. When it involves RoadRunner Auto Transport opinions from clients, nevertheless, there’s loads of division on whether or not the corporate’s advantages are value it.
To make sense of this combined sentiment, our analysis workforce took an in-depth have a look at RoadRunner Auto Transport opinions. We studied the corporate’s costs, fame, and repair choices to match it with among the nation’s finest automotive delivery suppliers.
RoadRunner Auto Transport Review
In our October 2022 automotive delivery examine, RoadRunner Auto Transport earned an total rating of 4.1 out of 5.0 stars. Below, you’ll discover some particulars about how that rating breaks down:
| Auto Shipping Category | RoadRunner Auto Transport Review |
| Reputation | 3.8 |
| Prices | 4.5 |
| Customer Service | 3.7 |
| Overall | 4.1 |
About RoadRunner Auto Transport
Headquarters: Bethpage, New York
Better Business Bureau (BBB) ranking: C+
Availability: U.S. together with Alaska, Hawaii, and Puerto Rico, together with Caribbean locations
RoadRunner Auto Transport is a car delivery dealer that works with greater than 14,000 verified automotive carriers to supply automotive shifting providers. The firm offers delivery choices for all the things from normal vehicles to bikes, leisure automobiles (RVs), and boats.
RoadRunner Auto Transport Pros and Cons
Our RoadRunner Auto Transport evaluate discovered some distinct benefits of the supplier but in addition just a few drawbacks.
| RoadRunner Auto Transport Pros | RoadRunner Auto Transport Cons |
| Relatively cheap pricing | No terminal-to-terminal delivery choice |
| Offers dwell GPS monitoring | Poor buyer opinions total |
| Easy-to-use quote device | Customer service could be powerful to succeed in |
RoadRunner Auto Transport: Reviews and Ratings
Compared to many different automotive transport suppliers in our examine, RoadRunner Auto Transport receives considerably detrimental marks. However, buyer sentiment varies broadly primarily based on which web site you’re studying buyer opinions from.
RoadRunner Auto Transport BBB Reviews
The BBB offers RoadRunner Auto Transport a C+ rating and has not accredited the corporate. Customers on the positioning give the automotive transport supplier a median ranking of 1.1 out of 5.0 stars from over 120 opinions.
According to the BBB, RoadRunner Auto Transport has acquired greater than 30 complaints prior to now yr and over 150 within the earlier three years. That’s a considerably larger quantity than most different suppliers in our automotive delivery examine acquired, even when accounting for the dimensions of the corporate.
RoadRunner Auto Transport Google Reviews
RoadRunner Auto Transport opinions on Google paint a unique image. The supplier receives a median ranking of 4.1 out of 5.0 stars from almost 5,000 opinions on the positioning.
RoadRunner Auto Transport Trustpilot Reviews
On Trustpilot, RoadRunner Auto Transport has a median ranking of 2.1 out of 5.0 stars from clients. However, as of publication, this rating solely got here from 9 opinions. With such a small pattern dimension, the Trustpilot rating might not present an correct view of the corporate.
RoadRunner Auto Transport Reddit Reviews
When individuals ask about RoadRunner Auto Transport on Reddit, most responses are detrimental and counsel selecting one other supplier. It’s value mentioning that some individuals who reply to threads asking about automotive delivery corporations may match for or signify opponents.
These quotes mirror the sentiment we present in varied RoadRunner Auto Transport opinions on Reddit:
“It’s possible to work with them and they are a decent company but based on our customers’ experience, they said the brokers would rarely reach back out to them. I don’t want to throw shade on a company, but personally I don’t like to ship vehicles for them.” – Reddit consumer aashkk
“Totally a quantity over quality type of company. They spent weeks trying to locate a carrier for me before they ultimately adjusted my rate [with a] 35% increase.” – Reddit consumer Kind_Ad_9875
RoadRunner Auto Transport Customer Reviews
As with the scores above, precise RoadRunner Auto Transport opinions from clients range broadly. While automotive homeowners reported complaints about a wide range of matters, RoadRunner additionally boasts its fair proportion of people that had optimistic buyer experiences.
Positive RoadRunner Auto Transport Reviews
The optimistic RoadRunner Auto Transport opinions we discovered tended to say good costs and useful buyer help. The following quotes are indicative of among the optimistic feedback:
“RoadRunner was extremely professional. Returned phone calls promptly and answered all my questions. They even got the car to me two days earlier than expected.”
– David G. through Google
“We shipped four cars to our college students 1,800 miles away. RoadRunner had the most fair pricing and policies.”
– Michael P. through Google
Negative RoadRunner Auto Transport Reviews
Many clients say they consider RoadRunner Auto Transport has horrible customer support. Negative opinions for the automotive shifting firm point out issues starting from poor communication to costs altering dramatically after the preliminary quote.
The following feedback signify among the detrimental RoadRunner Auto Transport opinions we discovered:
“Told me I could have pickup and delivery on any days I want but when they finally scheduled a carrier, they changed the dates. Then the carrier ended up not even showing up.”
– Amanda H. through BBB
“On the pickup day they called to say that they have transportation ready but want an added $1,000 or the driver won’t come.”
– Allan M. through BBB
RoadRunner Auto Transport Prices
Cheap automotive delivery charges are one of many largest strengths of RoadRunner Auto Transport. Based on our secret shopper analysis, the corporate’s quotes are inclined to fall on the decrease finish of the worth spectrum. RoadRunner additionally doesn’t require a deposit, whereas many different auto transport corporations do.
However, costs going up after the preliminary quote was a reasonably widespread grievance throughout RoadRunner Auto Transport opinions. Some suppliers assure pricing, however RoadRunner gained’t.
RoadRunner Auto Transport Quotes
Our workforce requested free quotes from the entire main auto delivery corporations to maneuver an operable Nissan Rogue SUV. RoadRunner Auto Transport quoted among the lowest costs for our delivery requests of any supplier.
| Shipping Locations | Shipping Distance | Type of Transport | RoadRunner Auto Transport Price |
| Orlando, Fla., to Durham, N.C. | 500 miles | Open | $735 |
| San Francisco to Austin | 1,500 miles | Open | $1,245 |
| San Francisco to Austin | 1,500 miles | Enclosed | $1,445 |
| New York City to Los Angeles | 2,500 miles | Open | $1,525 |
RoadRunner Shipping Cost Factors
RoadRunner Auto Transport and different automotive delivery suppliers set customized charges for every cargo. Companies use a wide range of elements to find out your charges, together with the next:
- Shipping distance: Auto transporters cost by the mile, so longer shipments normally include larger costs. However, per-mile charges lower as delivery distances rise. So cross-country shipments equivalent to from California to Florida value greater than brief strikes, however have decrease per-mile charges.
- Type of transport: Open provider transport is the most affordable methodology for delivery a automotive, however it leaves vehicles uncovered to break from climate, highway particles, and collisions. You will pay further to guard your car through the use of enclosed auto transport.
- Time of yr: Car transport charges are seasonal and summer season months are usually the costliest time to ship a car. Moves in January will also be considerably pricier.
- Fuel value: Fuel is among the predominant bills for automotive carriers. When the worth of gasoline goes up, you’ll be able to anticipate delivery charges to extend in tandem.
- Type of auto: Larger automobiles are inclined to value extra to ship than smaller fashions. Auto transporters additionally cost totally different charges for various automobiles like bikes and all-terrain automobiles (ATVs). Exotic automobiles and basic vehicles might also value extra to ship.
- Vehicle situation: Auto carriers cost larger charges for vehicles that aren’t in an operable situation.
How To Lower Prices From RoadRunner Auto Transport
There are just a few steps you’ll be able to take to scale back your prices with RoadRunner Auto Transport and different delivery suppliers. These embrace:
- Book upfront: Booking your automotive cargo forward of time offers brokers extra time to search out carriers that supply low costs. In addition, you’ll need to pay further in the event you want your automotive shipped on brief discover.
- Avoid peak season: Auto transport charges peak originally of the yr and in the course of the summer season. If you’ll be able to await the excessive season to be over, you’ll save on the cargo.
- Be versatile: You might get higher charges in the event you give automotive shippers a wider timeframe to move the car.
- Choose cheaper choices: Open delivery comes with dangers, however it’s usually considerably cheaper than utilizing an enclosed container.
- Pay in money: Some suppliers and carriers provide a reduction for paying in money fairly than by way of a bank card.
- Negotiate: You might be able to negotiate the quote you obtain from RoadRunner Auto Transport. Even in the event you get a “no” from a consultant, it’s value asking.
RoadRunner Auto Transport Services
Our workforce discovered that RoadRunner Auto Transport has a sturdy choice of delivery providers. The firm’s auto delivery choices embrace:
- Door-to-door transport: The car will probably be picked up out of your location of selection and delivered on to your new house.
- Open provider delivery: Shipping your automotive in an open-air container is probably the most budget-friendly choice, however it exposes your automotive to potential damages.
- Enclosed transport: You can select to guard your automotive by delivery it in an enclosed trailer for an additional value.
- Military relocation: RoadRunner Auto Transport affords specialty shifting providers for army members and their households once they head to a brand new base or station.
- Fleet delivery: You can ship a complete fleet of automobiles with RoadRunner.
- Oversize delivery: It’s attainable to ship automobiles which are bigger than normal vehicles, equivalent to RVs and heavy gear, for a further payment.
- Motorcycle delivery: RoadRunner Auto Transport lets clients ship bikes.
- Dealer and public sale delivery: Both automotive sellers and consumers can use the supplier to ship vehicles purchased remotely or at public sale.
RoadRunner Auto Transport Insurance
How To Ship a Car With RoadRunner Auto Transport
According to RoadRunner Auto Transport opinions, the corporate’s course of is easy even for first-time shippers. By following just a few steps, you’ll seemingly get pleasure from a easy delivery course of.
- Get a quote: RoadRunner’s web site affords an easy device for getting prompt automotive delivery quotes. Fill in some primary details about your car and delivery wants and also you’ll get a quote again rapidly.
- Book your cargo: If you’re pleased with the quote you obtain, the following step is to ebook your service. At this level, the corporate will assign a provider to your job.
- Prepare your car: Before delivery day, clear the entire private objects out of your car. This is a requirement of most carriers and it ensures that nothing will jostle round or trigger injury throughout transit. Also, go away solely 1 / 4 tank of fuel within the car.
- Meet your provider: When your driver arrives, you’ll meet with them to go over the main points and signal your invoice of lading. You’ll additionally need to examine your car and observe any damages that already existed earlier than the cargo.
- Wait to your automotive: Your cargo might take days and even weeks to reach at its vacation spot relying on the delivery distance. Delays attributable to unhealthy site visitors and poor climate are widespread, so don’t make your supply date a strict deadline. With RoadRunner Auto Transport, you’ll be able to test the placement of your car at any time on the corporate’s web site.
- Meet your provider once more: Finally, meet your auto provider on the preselected dropoff level. That’s the place you’ll repay the remaining stability and signal the invoice of lading. Before you do, be sure that to examine your car to see if it was broken in any means throughout transit.
RoadRunner Auto Transport Review: Conclusion
RoadRunner Auto Transport opinions point out strengths equivalent to its inexpensive costs, many delivery choices, and GPS monitoring service. However, the corporate’s excessive variety of complaints and detrimental opinions from clients give our workforce pause.
While RoadRunner might be a superb choice for some – particularly the price range acutely aware – it lags behind the most effective automotive delivery corporations. Still, we’d counsel getting a quote from the corporate and contemplating it in case your charge is considerably decrease than from others.
Recommended Car Shipping Competitors
Our analysis workforce recommends getting a quote from RoadRunner Auto Transport merely primarily based on its pricing. However, we additionally counsel asking for quotes from Montway Auto Transport and Sherpa Auto Transport, which each have stronger reputations for reliability and repair.
Montway Auto Transport: Best Service
Montway Auto Transport earned 4.7 out of 5.0 stars in our automotive delivery examine, the very best rating of any supplier. The firm affords a broad choice of providers and might ship to and from all 50 states and worldwide areas. Montway Auto Transport has one of many strongest reputations for customer support within the trade and affords assured pickup dates, which is uncommon amongst auto transport suppliers.
Keep studying: Montway Auto Transport evaluate
Sherpa Auto Transport: Best for Locked-In Pricing
With an total ranking of 4.6 out of 5.0 stars, Sherpa Auto Transport completed second in our examine. The supplier affords helpful advantages equivalent to a free automotive wash upon supply and the flexibility to pack as much as 100 kilos of non-public objects in your automotive. It’s the corporate’s Price Lock Promise, although, that units it other than the competitors. When you get a quote from Sherpa Auto Transport, the worth you see is assured to be the worth you pay upon supply.
Keep studying: Sherpa Auto Transport evaluate
RoadRunner Auto Transport: FAQ
Is RoadRunner Auto Transport a legit firm?
RoadRunner Auto Transport is a reliable firm that serves as a automotive delivery dealer. While it was given a C+ ranking by the BBB, RoadRunner earns a 4.1- out of 5.0-star ranking from almost 5,000 opinions on Google.
What is the most effective auto transport firm to make use of?
Montway Auto Transport is the most effective auto transport firm to make use of, primarily based on the outcomes of our most up-to-date automotive delivery examine. The supplier affords a variety of delivery providers and has a stellar fame for service and dependability. Sherpa Auto Transport, SGT Auto Transport, American Auto Shipping, and AmeriFreight rounded out the highest 5 suppliers in our examine.
How do I do know if my auto transport firm is legit?
You can inform if an auto transport firm is just not operating a rip-off by following just a few suggestions. The first step is to search for the corporate’s U.S. Department of Transportation (DOT) identification quantity to see if it’s correctly registered and to study extra particulars. You may test on-line opinions with the BBB and different websites to search out out about clients’ experiences.
Our Methodology
Our skilled evaluate workforce takes satisfaction in offering correct and unbiased data. We recognized the next ranking classes primarily based on shopper survey knowledge and performed in depth analysis to formulate rankings of the most effective automotive delivery corporations.
- Prices: A wide range of elements affect value, so it may be troublesome to match quotes between suppliers. Our workforce performs ongoing secret shopper analyses for various automobiles, providers, and delivery routes to offer this ranking.
- Services: Because every shopper has distinctive wants, it’s important that an auto transport firm affords an array of providers. We bear in mind the provision of providers, means to ensure pickup and drop-off dates, and insurance coverage protection choices.
- Reputation: Our workforce considers Better Business Bureau (BBB) scores, an organization’s historical past of service, and years in enterprise when giving this rating.
- Customer Service: Reputable automotive shippers function with a sure diploma of take care of shoppers. We bear in mind buyer opinions, BBB complaints, and the responsiveness of the customer support workforce.
*Data correct at time of publication.
Source: www.automoblog.web
